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Troubleshooting Guide


This page is to hopefully provide some quick solutions to common problems encountered. If your error is not listed here, and you are sure that Bungie is online and ok, please email support@shatterock.com with what version you are using and a detailed account of exactly what issue you are experiencing.



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Error while installing on Windows Vista
When installing on Vista, you need to be logged in as an administrator. Also right click on the file 'QuerySpree.exe' after installation and select the 'Run as administrator' option if you still have User Account Control (UAC) enabled. If you experience other errors while running Query Spree, post your 'session.log' file to the forums.












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